Terms & Conditions - WhatsApp Automation

1.1 Purpose
Wapplin is an AI-driven platform designed to help businesses: Connect with customers through WhatsApp Increase conversions using automated messaging campaigns Provide seamless and efficient customer support Scale sales operations through automated workflows

1.2 Official WhatsApp Cloud API
Wapplin utilizes the official WhatsApp Cloud API to send messages and manage customer interactions. Users must comply with WhatsApp’s terms of service and all applicable local laws while using the Service.

1.3 Features
The Service includes campaign management for targeted messaging, workflow automation for sales, marketing, and customer support, as well as engagement tracking and analytics.

Last updated: January 13, 2026

2.1 Age Requirement
Users must be at least 13 years old. Users under 18 must have parental or guardian supervision for account use.

2.2 Business Use Only
Wapplin is intended for business purposes, not personal or non-commercial use.
Accounts must represent a valid business entity.

Last updated: January 13, 2026

3.1 Accurate Information
Users must provide complete and accurate details during registration.
Any false or misleading information may result in account suspension or termination.

3.2 Account Responsibility
You are responsible for maintaining the confidentiality of your login credentials.
All activities performed through your account are your responsibility.

3.3 Account Suspension & Termination
Wapplin reserves the right to suspend or terminate accounts for violation of these Terms, fraudulent or abusive behavior, breach of WhatsApp Cloud API policies.

Last updated: January 13, 2026

4.1 Lawful Business Use Only
Users must use Wapplin only for lawful, authorized business purposes.

4.2 Prohibited Activities
Sending spam or unsolicited messages, sharing illegal/offensive/harmful content, violating WhatsApp’s terms of service, conducting phishing or fraudulent campaigns, using the Service to infringe on third-party rights.

4.3 Monitoring & Compliance
Wapplin may monitor usage to ensure compliance and detect abuse. Violations may result in warnings, suspensions, or permanent bans.

Last updated: January 13, 2026

5.1 Paid Services
Certain features require subscription plans. Pricing and features are clearly displayed at purchase.

5.2 Payment Terms
Payments must be made in full using approved methods. Taxes, transaction charges, or fees are the user’s responsibility.

5.3 Refund Policy
Payments are generally non-refundable once service is activated. Refunds may only be considered in cases of duplicate payments or technical service failures preventing activation.

5.4 Renewal & Cancellation
Subscriptions may automatically renew unless canceled before the renewal date. Users must follow Wapplin’s cancellation process.

Last updated: January 13, 2026

6.1 Service Uptime
Wapplin strives to provide reliable and uninterrupted services but does not guarantee 100% uptime.

6.2 Third-Party Dependencies
Downtime caused by WhatsApp Cloud API, hosting providers, or third-party integrations is not Wapplin’s responsibility.

6.3 Maintenance
Scheduled maintenance may temporarily affect service availability. Advance notice will be provided where possible.

Last updated: January 13, 2026

7.1 Ownership
All content, branding, logos, software, and designs are owned or licensed by Wapplin.

7.2 Usage Restrictions
Users may not copy, modify, distribute, resell, or sublicense any part of the Service without written permission.

7.3 License Grant
By using the Service, you grant Wapplin a non-exclusive, worldwide, royalty-free license to process your content solely for service delivery.

Last updated: January 13, 2026

8.1 Data Collection
Wapplin collects business and usage data to operate, maintain, and improve the Service.

8.2 Data Sharing
Data may be shared with trusted third parties solely for service delivery purposes, such as WhatsApp API and hosting providers.

8.3 Data Protection
Wapplin does not sell user data and uses industry-standard security measures to protect information.

8.4 User Rights
Users may request access, correction, or deletion of their data by contacting support@wapplin.com.

Last updated: January 13, 2026

9.1 Service Disclaimer
The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind.

9.2 Excluded Damages
Wapplin is not liable for indirect, incidental, consequential damages, loss of revenue, or business opportunities.

9.3 Liability Cap
Wapplin’s maximum liability is limited to the subscription fees paid by the user in the last three (3) months.

Last updated: January 13, 2026

10.1 Grounds for Termination
Violation of these Terms, fraudulent activity, misuse, or breach of WhatsApp policies may result in termination.

10.2 Effect of Termination
Upon termination, access to the Service will be revoked and user data may be permanently deleted.

Last updated: January 13, 2026

11.1 Governing Law
These Terms are governed by the laws of the State of Andhra Pradesh, India.

11.2 Jurisdiction
Any disputes shall be resolved exclusively in the courts located in Tirupati, Andhra Pradesh, India.

Last updated: January 13, 2026

12.1 Updates
Wapplin may update these Terms at any time at its discretion.

12.2 Acceptance
Continued use of the Service after updates constitutes acceptance of the revised Terms.

Last updated: January 13, 2026